Birlasoft, a global pioneer in cloud, artificial intelligence, and digital technologies, effortlessly integrates domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies around the world, while also increasing business efficiency and production.

Birlasoft Freshers Recruitment as Analyst. Birlasoft looking for Excellent problem-solving and troubleshooting abilities with effective communication and interpersonal abilities.

Birlasoft Recruitment Details:

Check Answer: In some of jobs they given 0 to 2 year experience is fresher allowed for that job?

Responsibilities

• End users can receive technical support over the phone, via email, chat, or in person.
• Install, set up, and troubleshoot desktops, laptops, printers, scanners, and other peripherals.
• Diagnose and troubleshoot hardware, software, and network issues on desktops and laptops.
• Install, update, and maintain operating systems and software applications.
• Perform hardware and software upgrades as needed.
• Collaborate with other IT teams to address challenging technical issues.
• Document all support actions, solutions, and setups for future reference.
• End users should be trained on how to operate hardware and software programs properly.
• Assist with the inventory of hardware and software assets.
• Stay informed on developing technology and industry best practices.

Check: As a fresher which jobs I can apply?

Skills Required

• Proven experience as a Desktop Support Engineer or in a similar position.
  Strong understanding of Microsoft Windows operating systems (Windows 10, Windows 11) and the Microsoft Office Suite.
  Familiarity with the Mac OS and Linux operating systems is advantageous.
• Knowledge of Active Directory, Group Policy, and network protocols (TCP/IP, DNS, DHCP).
• Excellent problem-solving and troubleshooting abilities.
• Effective communication and interpersonal abilities.
• Capable of working both independently and collaboratively.
• Customer-focused approach with a dedication to providing high-quality support services.
• Relevant credentials (such as CompTIA A+ and Microsoft Certified Desktop Support Technician) are preferred but not essential.

Apply Link Analyst – Click Here