The process for acquiring an Outlook license hinges on whether you’re using a personal account or a work/school account:

Personal Accounts:

• Generally, a license isn’t required for personal Outlook accounts (like @outlook.com or @hotmail.com). These free accounts provide basic email functionality.

Work/School Accounts:

• Your organization’s IT department typically handles licenses for work/school Outlook accounts. Here’s how to proceed in two common scenarios:

  • Self-Service Request:
    • Explore your organization’s intranet or IT portal. Many companies allow employees to request software licenses, including Outlook, through a self-service system.
    • If available, this is the fastest and most convenient method. Follow the portal’s instructions to submit your request.
  • Contacting IT Department:
    • If there’s no self-service option, reach out to your IT department directly.
    • They’ll verify your eligibility for an Outlook license and initiate the request process. Be prepared to provide your name, department, and a brief explanation of why you need Outlook